---
title: "Remediating Denied Access"
slug: "remediating-denied-access"
updated: 2026-09-09T17:58:38Z
published: 2026-09-09T17:58:38Z
canonical: "docs.databee.buzz/remediating-denied-access"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.databee.buzz/llms.txt
> Use this file to discover all available pages before exploring further.

# Remediating Denied Access

## From denial to remediation

When a campaign is completed, the access items that were **denied** need to be revoked. DataBee groups denied items and tracks their revocation through remediation tickets so nothing falls through the cracks.

Open a completed campaign and select the **Remediation** tab.

![The Remediation tab tracks ServiceNow tickets created to revoke denied access, grouped by application.](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/uar-remediation.png?sv=2026-02-06&spr=https&st=2026-11-11T13%3A56%3A14Z&se=2026-11-11T14%3A56%3A14Z&sr=c&sp=r&sig=cZQLGDky1B0u%2BldTYfhSUk2izvE2C%2FPc82yY8lBS2SQ%3D)

*The Remediation tab tracks ServiceNow tickets created to revoke denied access, grouped by application.*

## Reading the remediation table

| Column | Description |
| --- | --- |
| **Application** | The application whose denied access is being remediated. |
| **Status** | The state of the remediation ticket — for example *Created*, *Failed*, or *Not Required*. |
| **ServiceNow Ticket** | The ticket identifier for the remediation request. Where available it links to the ticket in ServiceNow. |
| **Denied** | The number of denied access items covered by the ticket. |

## Ticket statuses

- **Created** — a remediation ticket was successfully opened in ServiceNow.
- **Failed** — the ticket could not be created; investigate the ServiceNow connection and retry.
- **Not Required** — no remediation action was needed for that application.

Use this tab to confirm that every denial has a corresponding remediation ticket and to follow each ticket through to closure.