--- title: "Sailpoint IdentityNow" slug: "sailpoint-identitynow" updated: 2025-12-05T20:03:43Z published: 2025-12-05T20:03:43Z canonical: "docs.databee.buzz/sailpoint-identitynow" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.databee.buzz/llms.txt > Use this file to discover all available pages before exploring further. # Sailpoint IdentityNow Sailpoint IdentityNow is a SaaS identity solution to help discover, manage and secure all identity access by providing deeper visibility for increased protection and reduced risk. More information can be found on [Sailpoint's website.](https://www.sailpoint.com/products/identity-security-cloud-2?igaag=155878242383&igaat=&igacm=20902576507&igacr=691074742553&igakw=identitynow&igamt=e&igant=g&campaignid=20902576507&utm_source=google&utm_network=g&utm_medium=cpc&utm_content=apac-bofu-all-stes&utm_term=identitynow&utm_id=7012J000001FacP&campaignid=20902576507&utm_source=google&utm_medium=cpc&utm_content=apac-bofu-all-IdNow-lp-br-ex&utm_term=identitynow&utm_id=7012J000001FacP&gad_source=1&gclid=EAIaIQobChMIoMjkx87UiwMVD8dMAh2wFChFEAAYASAAEgLTxfD_BwE) **Integration Method:** API **Tables**: Ticket Inventory (99405001), User Access Management (3005), Group Management (3006), Entity Management (3004), Application Lifecycle (6002),Base Event (0) This integration supports the following events. | **Event** | **Description** | | --- | --- | | Accounts | Retrieves list of accounts | | Account Entitlements | Retrieves entitlements of the account. | | Campaigns | Retrieves campaigns and returns them in a list. | | Certifications | Retrieves list of identity campaign certifications. | | Certificate Access Review Items | Retrieves list of access review items for an identity campaign certification. | | Pending Access Request Approvals | Retrieves list of pending approvals. | | Completed Access Request Approvals | Retrieves list of completed approvals. | | Access Request Approval Summary | Retrieves the number of pending, approved and rejected access requests approvals. | | Access Request Status | Retrieves list of access request statuses. | | Sources | Retrieves list of all the sources in IdentityNow. | | Campaign Filters | Retrieves list of all campaign filters. | This integration supports the following versions. | SailPoint IdentityNow API version | v3.0 | | --- | --- | ## Prerequisites - The user should have access to the Sailpoint IdentityNow portal with an account that has the Global Administrator privileges. - The user should have access to the DataBee console. ## Configuration Overview 1. Get instance id and domain name from URL. 2. Generate API client credentials **Client ID** and **Secret** on the SailPoint IdentityNow portal. 3. Add the [Sailpoint IdentityNow data feed](/user-manual/docs/sailpoint-identitynow#databee-configuration) integration in the DataBee console with the with the below parameters. | **DataBee Parameter** | **Sailpoint IdentityNow Parameter** | | --- | --- | | Client Key | Client ID | | Client Secret | Secret | | instance | Instance | | domain | Domain | ## Sailpoint IdentityNow Configuration 1. Log on to **SailPoint IdentityNow** portal as an ORG_ADMIN user 2. Get Sailpoint identity **instance** and **domain** from URL as highlighted below. In the example below, the values are instance value: ta-partner11108 domain value: identitynow-demo ![](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/sailpoint-identitynow-mar2025-image-bod3ni7n.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A04%3A52Z&se=2026-11-15T01%3A04%3A52Z&sr=c&sp=r&sig=A6S%2FnLk0OZ3r5Ze%2BPOdXrSdy61gL7KUdH0o3eaHrAIU%3D) 3. Click on **** and then click on **Preferences** option from the dropdown menu. ![](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/sailpoint-identitynow-mar2025-image-tkxyzrk2.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A04%3A52Z&se=2026-11-15T01%3A04%3A52Z&sr=c&sp=r&sig=A6S%2FnLk0OZ3r5Ze%2BPOdXrSdy61gL7KUdH0o3eaHrAIU%3D) 4. Click on the **Personal Access Tokens.** The Personal Access Tokens tab will be opened and then Click on the **New Token** button. ![](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/sailpoint-identitynow-mar2025-image-eie85wxd.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A04%3A52Z&se=2026-11-15T01%3A04%3A52Z&sr=c&sp=r&sig=A6S%2FnLk0OZ3r5Ze%2BPOdXrSdy61gL7KUdH0o3eaHrAIU%3D) 5. A new pop will open on right side, enter an appropriate name for the token in the “What is the token for?” input box. Select the scope permissions required to access different APIs and **click on the Create button**. **Scope** permissions required to access the APIs. - idn:accounts:read - idn:entitlement:read - idn:campaign:read - idn:access-request-approvals:read - idn:access-request-status:read - idn:sources:read - idn:campaign-filter:manage ![](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/sailpoint-identitynow-mar2025-image-hcb3hrkm.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A04%3A52Z&se=2026-11-15T01%3A04%3A52Z&sr=c&sp=r&sig=A6S%2FnLk0OZ3r5Ze%2BPOdXrSdy61gL7KUdH0o3eaHrAIU%3D) 6. Copy the **Secret** and **Client ID** which will be used for API authentication ![](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/sailpoint-identitynow-mar2025-image-24kluvyz.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A04%3A52Z&se=2026-11-15T01%3A04%3A52Z&sr=c&sp=r&sig=A6S%2FnLk0OZ3r5Ze%2BPOdXrSdy61gL7KUdH0o3eaHrAIU%3D) ## DataBee Configuration 1. Login to the DataBee UI, navigate to **Data** > **Data Feeds** and click the **Add New Data Feed** button. ![](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/sailpoint-identitynow-mar2025-image-71uaa47u.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A04%3A52Z&se=2026-11-15T01%3A04%3A52Z&sr=c&sp=r&sig=A6S%2FnLk0OZ3r5Ze%2BPOdXrSdy61gL7KUdH0o3eaHrAIU%3D) 2. Search for the **SailPoint IdentityNow** and click it as shown below. ![](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/sailpoint-identitynow-mar2025-image-4hvs94g7.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A04%3A52Z&se=2026-11-15T01%3A04%3A52Z&sr=c&sp=r&sig=A6S%2FnLk0OZ3r5Ze%2BPOdXrSdy61gL7KUdH0o3eaHrAIU%3D) 3. Click on the **API Ingest** option for collection method. ![](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/sailpoint-identitynow-mar2025-image-15aq2ifb.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A04%3A52Z&se=2026-11-15T01%3A04%3A52Z&sr=c&sp=r&sig=A6S%2FnLk0OZ3r5Ze%2BPOdXrSdy61gL7KUdH0o3eaHrAIU%3D) 4. Enter feed contact information and click **Next**. ![](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/image(425).png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A04%3A52Z&se=2026-11-15T01%3A04%3A52Z&sr=c&sp=r&sig=A6S%2FnLk0OZ3r5Ze%2BPOdXrSdy61gL7KUdH0o3eaHrAIU%3D) 5. In the configuration page, confirm the following: - **API Base URL**: replace and with your Sailpoint IdentityNow instance URL. - **Authorization Method:** OAuth2 - **Client Key**: paste the **Client ID** generated earlier in the ServiceNow Platform. - **Client Secret**: paste the **Client Secret** generated earlier in the ServiceNow Platform. - **Token URL**: replace and with your Sailpoint IdentityNow instance URL. - **Event Types**: preselected for all the event types that integration pulls. ![](https://cdn.document360.io/04e48772-4346-44a4-aa69-043eca42257c/Images/Documentation/Screenshot 2025-12-05 at 11.59.11 AM.png?sv=2026-02-06&spr=https&st=2026-11-15T00%3A04%3A52Z&se=2026-11-15T01%3A04%3A52Z&sr=c&sp=r&sig=A6S%2FnLk0OZ3r5Ze%2BPOdXrSdy61gL7KUdH0o3eaHrAIU%3D) 1. Click Test Connection 2. Click Submit. ## Troubleshooting Tips - Ensure the **Client ID** and **Secret** are pasted correctly. Since you cannot view the creds after the 1st time, re-create the creds, paste it on a text editor to ensure no spaces or unexpected characters are included and reconfigure the DataBee feed. - Ensure the Sailpoint IdentityNow scopes/permissions are correct.