--- title: "BMC Helix ITSM" slug: "bmc-helix-itsm" updated: 2024-09-19T03:59:29Z published: 2024-09-19T03:59:29Z canonical: "docs.databee.buzz/bmc-helix-itsm" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.databee.buzz/llms.txt > Use this file to discover all available pages before exploring further. # BMC Helix ITSM BMC Helix IT Service Management is a comprehensive IT service management (ITSM) platform that enables organizations to manage their IT services and operations more efficiently and effectively. It is designed to streamline service delivery, automate routine tasks, and improve visibility and control over IT operations. **Integration Method**: S3/JSON **Tables**: Ticket Inventory **Event Types**: Incidents