Tangoe Wireless

Tangoe software and services enable companies around the globe to realize savings on their telecom, mobile, and cloud technologies. Tangoe has services for every phase of the device lifecycle, from procurement, deployment, and logistics to managing Unified Endpoint Management solutions, delivering help desk support, and recycling devices including data wiping and buy-back programs.

More information can be found Tangoe Wireless MDM website.

Integration Method: API

Tables: Device Inventory Info Class (5001)

This integration supports the following events.

This integration supports the following versions.

Note:

This document was prepared with the Tangoe’s latest version as of January 2025.

Prerequisites

• The user should contact the Tangoe Wireless account team to get API token and customer domain name.

• The user should have access to the DataBee console.

Configuration Overview

1. Contact your Tangoe Support team to generate API token.

2. Add the Tangoe Wireless MDM in the DataBee console with the required API token.

   DataBee Parameter	Tangoe Parameter
   Token	API Token

Tangoe Wireless MDM Configuration

To integrate Tangoe Wireless MDM into DataBee, we need API token.

Contact your Tangoe Wireless account manager or support team to obtain the API token.

DataBee Configuration

1. Login to the DataBee UI, navigate to Data > Data Feeds and click the Add New Data Feed button.
    

2. Search for the Tangoe wireless MDM and click it as shown below.
    

3. Click on the API Ingest option for collection method.
    

4. Enter feed contact information and click Next.
   
   

5. In the configuration page, confirm the following:

• API Base URL: this is the base URL that DataBee will interact with. Replace the placeholder <sub_domain> with Customer sub-domain information.

• Authorization Method: Bearer Token

• Token: paste the API Token provided.

• Event types: preselected for all the event types that integration pulls.
  
  

  6. Click Submit.

Troubleshooting Tips

• Ensure the API token is pasted correctly. Paste the token on a text editor to ensure no spaces or unexpected characters are included and reconfigure the DataBee feed.

• Ensure in the API Base URL <sub_domain> is changed to Customer domain name.