Jira

Jira is an agile project management tool used by teams to plan, track, release and support world-class software. More information can be found at Jira's web page.

Integration Method: API

Tables: Ticket Inventory (99405001)

This integration supports the following events

This integration supports the following versions

Prerequisites

• Contact your Jira administrators to get API Token and Jira Instance URL.

• Access to the DataBee console.

Configuration Overview

1. Get the API token and Jira Instance URL from your Jira account team.

2. Add the Jira data feed integration in the DataBee console with the required token.

   DataBee Parameter	Jira Parameter
   Token	API Token
   API Base URL<api-endpoint-url>	Jira Instance URL

Jira Configuration

• To access any Jira Rest API, the user will need an API Token.

• API tokens can be used instead of your user password when you want to authenticate to the Jira Rest API endpoints. API authentication tokens will be different for each datacenter instance, so you will not be able to share a single API token across instances.  

• Request the API Token and Jira Instance URL from your organizations JIRA administrators. Refer Jira’s official documentation for creating API token.

DataBee Configuration

1. Login to the DataBee UI, navigate to Data > Data Feeds and click the Add New Data Feed button.
    

2. Search for the Jira and click it as shown below.
    

3. Click on the API Ingest option for collection method.
    

4. Enter feed contact information and click Next.

   
   

5. In the configuration page, confirm the following:

   • Authorization Method: Bearer Token

   • API Base URL: this is the base URL that DataBee will interact with. Replace the placeholder <api-endpoint-url> with Jira Instance URL in API Base URL.

   • Token: paste the API token.

   • Event types: preselected for all the event types that integration pulls.

   

6. Click Submit.

Troubleshooting Tips

• Ensure the API token is pasted correctly. Paste it on a text editor to ensure no spaces or unexpected characters are included and reconfigure the DataBee feed.

• Ensure the placeholder <api-endpoint-url> is replaced with Jira Instance URL in API Base URL.